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Swiss restaurant owners have had enough of this situation. For years third-party delivery apps have been taking a cut of every order that the Swiss restaurant owners receive sometimes this cut is as much as 30 percent of the order. Now more and more restaurants across Switzerland are using a commission free online ordering system.
This change is not something that is happening because it is popular. It is a response, to a problem that the third-party delivery apps have been causing for small and mid-sized restaurants for a very long time. The Swiss restaurant owners are looking at their options. Comparing them before they decide what works best for their Swiss restaurant business.
The Cost of Third-Party Delivery Apps
Most restaurant owners did not choose delivery apps because they loved the deal. They chose them because customers wanted to order and building it themselves seemed too complicated or expensive.
Here’s what really happens with commission-based platforms:
- A restaurant sells a CHF 40 order
- The platform takes a 20-30% commission
- The restaurant is left with CHF 28-32 after fees
- Add payment processing costs. The margin gets even smaller
Multiply that across hundreds of orders a month. It’s easy to see why owners want a better way. A free online ordering system for restaurants removes that commission entirely the money customers pay actually stays with the restaurant.
What really is a Commission-Free Online Ordering System?
A commission-free online ordering system for restaurants lets customers order directly from the restaurant’s web order portal or through customer app without a middleman taking a percentage of every sale. Restaurants pay a fee or nothing at all depending on the provider. This way they don’t lose a chunk of revenue on each transaction.
This model works well for restaurants with customers. Once someone knows and trusts a restaurant they don’t need a delivery app to discover it. They just need a way to order from the restaurant.
Chaslay is one example of a platform built around this idea. You can see how it works on the Chaslay homepage. Restaurants set up ordering, without commission cuts eating into their sales.
Why an Online Food Ordering System Matters for Businesses
Not every restaurant has the money or tech team to build their own online ordering platform. That’s where a made online food ordering system comes in. It gives restaurants the tools they need without the development costs.
A good system usually includes:
- A branded ordering. App for the restaurant
- Menu management that owners can update themselves
- Order notifications sent to the kitchen
- Payment processing built in
- Customer data that stays with the restaurant
For restaurants that want to see what a complete setup looks like it’s worth checking the list of platform features before deciding what fits their needs. A restaurants online ordering system is really important.
Free Online Ordering System for Takeaway: A Growing Demand
In Switzerland takeaway culture has grown a lot. Now customers expect an ordering experience whether they’re picking up food or having it delivered. A free online ordering system for takeaway gives restaurants a way to meet that demand. They do not have to add costs to every order.
Here’s what restaurants typically gain by switching to an ordering system:
- Lower operating costs since theres no commission per order
- Faster order turnaround, since orders go directly to staff
- customer relationships since the restaurant owns the customer contact details
- More control over promotions, loyalty offers and pricing
Restaurant owners who’ve made the switch often share their experience. The biggest surprise, for most is how much they’d been losing without realizing it. Online food ordering systems really help restaurants.
Swiss Restaurants are Making a Change
They are switching from apps that charge them a fee to a system that’s free. This does not have to be hard. Most restaurants start by using both systems at the time. They tell their customers about the system in their restaurant on social media and on receipts.
Some things that help are:
- Putting a code on tables and receipts that customers can use to order food directly
- Giving customers a discount if they order directly from the restaurant
- Telling staff to let customers know about the new system when they ask about delivery
- Posting about the system on social media
Restaurants that have a nice website that is easy to use tend to get more customers to switch. Working with a team like it Professional for making website design or mobile app development can help make the ordering system feel good and trustworthy.
Keeping the Customers Back is Important
When a restaurant has its system it can talk to customers directly. The restaurant can tell customers about food, special deals and rewards. This is because the restaurant has the customers contact information.
Some Swiss restaurants have already made this change. The Chaslay blog has stories and tips, about how they did it.
The Bottom Line
The main thing to know is that apps that charge fees have been taking money from restaurants for a time. Many owners are now realizing how much money they have lost. A system that is free can help fix this problem. It can lower costs give restaurants control and let them talk to customers directly.
Restaurants that want to learn more can look at Chaslay’s online food ordering system. See how it can work for them.
